Contact Us

Commission Inquiries

  • Submit an online inquiry
  • Email tacs@nttdata.com
  • Call 1-800-873-1215 (7am to 4pm EST, M-F) Outside the U.S.A. call 1-703-480-6916
  • Fax your inquiry to 1-703-480-6917

GDS-related Inquiries

Unlimited Rewards® Inquiries

For sales-focused requests or queries outside of customer service or transient reservation requests that should be directed to Hilton's Travel Advisor Helpdesk, please contact the US based agencies Business Development Manager assigned to your region. This team is here to help you with corporate sales leads, meetings and events leads, agency visit requests, virtual education opportunities and more.

Lizette Curry

Business Development Manager Western Region
(949) 356-2947

Tanya Pepe

Business Development Manager Northeast Region
(412) 500-2046

Michele Thomas

Business Development Manager Southeast & Texas Region
(470) 680-7266

Lastenia Suarez

Business Development Manager Midwest Region
(708) 965-3384

General Inquiries & Reservation Assistance

Assistance with Reservations made on travelagents.hilton.com

  • Contact us at 1-800-HILTONS (1-800-445-8667), or through the online form https://help.hilton.com/s/contactsupport from within the U.S. and Canada
  • Outside the U.S. call 00-1-800-774-1500 (your call will be charged at international direct dial rates)

Meeting and Group Planning Assistance

  • Call Hilton Direct at 1-800-321-3232 from within the U.S. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office

Leisure/Tour Group Assistance

Leisure Group Requests and tour series of 10 or more rooms

For Questions regarding “Our Best Rates. Guaranteed”

  • File an online Claim Form
  • To follow up on a previously-submitted claim, please call 1-800-HILTONS (1-800-445-8667) and ask for Guest Assistance

Hilton Honors Frequent Guest Program

  • Call 1-800-548-8690 from within the U.S. and Canada, or contact your regional Hilton Honors Customer Service Center

ALL Other questions

  • Email tahelpdesk@hilton.com
  • Call 800-626-6700 from within the U.S. and Canada
  • Outside the U.S. call 44 (0) 84 5722 0055

UK Travel Agencies

For information on the Self-Billing Agreement click here.